Emergency Q for frontline ED staff
Supporting your frontline team
Desktop Access
We know how busy frontline ED staff are, and that they need systems, which are simple, safe and fast to use
Now you can reach out and connect in real time with Urgent Care clinics to safely transfer those non-emergency patients who do not need to be in your ED
Digital waiting room display
Inform and empower your ED waiting room
Choose the languages that reflect your patient community best
Reduce aggression levels towards triage staff
Benefits
De-congest your busy ED by empowering patients with minor problems to start their journey in primary care
Reduce wait times for patients
Improve health outcomes and quality of care
Free up your team, beds and clinical resources to focus on patients with medical emergencies
Lift staff morale
"What do users say about Emergency Q?"
“When the EQ team first came to us, I thought 5 less patients a day would be a success, little did I know we would soon see 45 less on our busy days.”
“Since Emergency Q started it feels like the level of verbal abuse has dropped significantly... even if people choose to stay they tend not to be angry about the wait as we have offered them an alternative and they can see the wait time on the screen.”
“Emergency Q saved our bacon last winter.”
“It was absolutely fantastic, 100% happy as. It was just amazing!”